Most companies and organisations make very little use in analysing phone bills of their people.

As the Phone Analyser can aggregate call detail record files or CDRs from several different phone companies, the program gives you a unique advantage, when it comes to seeing the overall picture.

But the future is not going to remain static!

There will be more homeworkers, mobile phones, working time legislation, on-call rules and many other things that will make it essential to analyse phone usage on a corporate basis.

Consider the following questions :-

1. Are your homeworkers spending too much time on the phone, when they might be more efficient having a face-to-face discussion?

2. Is your all in one mobile and fixed phone deal the best for your company?

3. Should you really provide a paid-for mobile for staff, rather than allow them to recharge from their own mobile or fixed line?

4. Are your salesmen chasing the same leads?

5. How often are clients being phoned?

6. Are your employees complying with the on-call rota for weekend and evening call out? And are they complying with the related company policy and the inevitable legislation?

Note that the BT Phone Analyser, which has a limited set of features, can't be used to manage the calls for a large organisation.